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July 7, 2009

Continuing our discussion on Vendor Selection, the next topic I’d like to discuss is cost.

Let’s be frank…… You don’t always get what you pay for. Clients can be just as easily swayed into believing that they are being the most cost effective going with the lowest bid while on the flip side can also believe they are getting the best of the best if they pay on the high end. As I write this entry, I can think of recent examples of both situations where firms were trying to “get in the door”. Of course the most common method is to low ball the initial bid and identify “scope creep” during the project to facilitate a higher revenue generating project for the firm. What interesting is that no one benefits in any of this. The firm wins in the short term (sometimes) but most often loses in building a long term partnership with their client and potential future revenue. The client of course loses as what they have to pay is now more than originally budgeted. Why go through that?

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June 23, 2009

Welcome Back!

Continuing the Vendor Selection topic, we now turn our attention to the project team.
Experience and the Personalities of the proposed team are almost of equal importance. The team has to have the requisite professional knowledge and skills, this is obvious, but at the same time successful project teams are created when this professional knowledge is coupled with complimentary personalities.

One of the key areas here is that vendors shouldn’t be proposing just the next person in line on the bench they should be building the right team for each client. Talk to your vendors, understand their staffing methodology, understanding how they went about assembling the proposed team. Unfortunately anyone can go to a recruiting website and find “available” consultants, but do these folks have the full package required to be successful? Can you assemble a viable team in this manner?

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